Last Updated: July 26, 2021
If you need a rental car for your upcoming trip to Costa Rica, we’ve got great news. We’ve teamed up with Adobe Rent a Car to get discounts and other perks for our readers. Adobe is one of the most reputable rental car companies in Costa Rica. They have many locations throughout the country, a large fleet, great customer service, and their prices are competitive, even before this added discount. We’ve rented from them several times in the past and have always had a great experience.
Note: Adobe is being flexible with cancellations and modifications due to the Coronavirus. Additional cleaning procedures are also in place. See the FAQ section below for more.
1. To get the special discount, click here or on the image below. Simply put in your search parameters (pick-up and drop-off date, time, and location) and click Go.
2. You will be taken to Adobe’s website to complete your reservation using their reservations system. You will know you are receiving the discount because when you click on a car “TWO WKS IN CR” will appear under the “fare” section.
3. After you complete the reservation-request form, click Reserve. You will then receive an email from Adobe with the details of your reservation.
IMPORTANT: Please note that selecting Save Quotation will not actually hold the car; it will only send you a copy of the quote. You must select Reserve to make a booking. If you do not receive an email with a confirmation number after making a reservation, let us know and we can contact Adobe.
*Adobe’s rates fluctuate, but our discount should always be at least 10% below their current rates. To compare the discount with Adobe’s regular rates for yourself, go directly to their website, http://adobecar.com/, and put in your search parameters. Use a different browser to check the Adobe site or the system with get confused.
If you get an error message when using this form, try a different browser or contact us at info(at)twoweeksincostarica(dot)com so we can get you a manual quote. If you need immediate assistance, contact Adobe directly (reservas(at)adobecar(dot)com) and request the discount through Two Weeks in Costa Rica.
Below are some common questions about driving in Cota Rica. For more information, be sure to check out our article Driving in Costa Rica: What to Know Before You Go.
Q: What if I have to cancel or modify my trip because of Coronavirus COVID-19?
A: Adobe has revised their policies for cancellations and modifications during this time. Our readers can now cancel up to 24 hours before without penalty (48 hours for other Adobe clients). Additionally, if you need to shorten your trip, even in the middle of your rental period, you will be refunded for any unused days.
Q: What other measures has Adobe taken to prevent the spread of Coronavirus COVID-19?
A: Adobe’s employees are working hard to keep their offices and rental cars safe. Staff is following government workplace guidelines for cleaning and personal hygiene. Rental car interiors are being cleaned with a liquid disinfectant and each car will have a supply of hand sanitizer for customers.
Additionally, the vans that transport passengers to and from the airport and Adobe’s offices are being cleaned and disinfected three times per day.
For more about the precautions car rental companies and other businesses in Costa Rica are taking during Covid-19, read our post Traveling to Costa Rica During Covid-19: Entry Requirements, Protocols & What to Expect.
Q: What is Costa Rica’s mandatory insurance and is it included in the quote?
A: Costa Rica has a government-imposed basic liability insurance on rental cars. Adobe and all rental car companies in Costa Rica must impose this charge and you can’t decline it by law, even if you have other forms of coverage. Unlike many companies, Adobe does include the mandatory insurance in its quotes. It is a separate line item called Liability Protection on the booking screen online and in the confirmation that they email after you make a reservation.
Car Protection is separate and covers damage to the rental car. This can be declined only if you can show proof that you have coverage through your credit card. The documentation should be a letter from your credit card company with your name on it and the last four digits of your card. The letter should say that you have collision damage waiver (CDW) coverage in Costa Rica. Usually you can get this letter with a quick phone call to your credit card company.
A third type of insurance, Extended Protection, is available through Adobe and can be purchased when booking or at the counter. This is a more comprehensive coverage.
Questions? We have written a detailed article about renting a car in Costa Rica, which covers insurance: Renting a Car in Costa Rica: Clearing Up the Confusion.
For specific insurance questions, we recommend contacting Adobe directly. Email: info(at)adobecar(dot)com. Phone (Costa Rica): (506) 2542-4800.
IMPORTANT: When comparing different rental companies, make sure that they are including the mandatory liability insurance in the quote. Since this insurance cannot be declined, it will be added to any quote once you arrive, potentially adding hundreds of dollars to your reservation. Other rental car companies and also booking engine sites like Expedia, Orbitz, and Travelocity often seem a lot cheaper but it’s just because they don’t include this fee upfront.
Q: What is the deposit?
A: All companies put a hold/deposit on your credit card at the time of rental in the event of damage to the car. Adobe’s deposit is $1,000-1,500. A credit card is required for the deposit; debit cards are not accepted.
This is something else to watch out for. We have heard of deposits up to $8,000 with some companies!
Q: Is there an airport surcharge?
A: No. Adobe does not have a surcharge to pick up from the airport. Some of the other rental companies and third-party booking sites do have an airport surcharge so be sure to look out for it.
Q: Airport Pick-ups/Drop-offs – Can I get the car right from the airport?
A: None of the rental companies have cars at the airport (either San Jose or Liberia), but their offices are not far away. Include your flight details when making your reservation and they will be waiting outside the airport for you, holding an Adobe sign. They will then take you to their office in an air conditioned shuttle van a few miles down the road where you will pick up the car.
There are often a lot of people right outside the airport and it can be hectic and chaotic. The Adobe rep will be looking for you and will be wearing a blue shirt. If you don’t immediately see them, just ask someone to point them out. Generally, they stand in the same place all the time and other companies, drivers, taxi services, will be able to lead you that way.
Q: Free Hotel Delivery – Will Adobe deliver my car to my hotel?
A: Yes. Adobe offers free delivery to hotels within 12 miles (19 km) of their offices. This is a convenient option if you’re flying in late or have an early morning flight.
Q: I don’t see an Adobe location where I want to rent or drop-off. Is there a delivery/drop-off service?
A: Yes. Adobe can deliver a car to you or pick it up from your location for free or a fee, depending on how far away their closest office is. This is common for people traveling to La Pavona/Tortuguero.
For a full list of the towns Adobe serves and delivery/drop-off fees, visit their website. When booking with our widget, you’ll want to choose the closest Adobe office to the location and then add specific details in the comment section of the rental form. For example, to pick-up/drop-off in La Pavona, choose the Guapiles/P.N. Tortuguero office. To pick up near Jaco/Esterillos choose the Quepos Office, etc.
Q: What is the minimum age to rent?
A: For Adobe, you have to be at least 23 years old. Other companies accept younger drivers but there may be an additional daily charge.
Q: Does Adobe Rent a Car have car seats?
A: Yes, they have car seats and booster seats. Two Weeks in Costa Rica readers get them for free. Just be sure to request them when reserving online.
For more on the types of car seats available and whether you should rent one or bring your own, check out our full article about Car Seats in Costa Rica.
Q: Do I need four-wheel drive?
A: You don’t need four-wheel drive everywhere in Costa Rica and can save some money by not getting a 4×4 unless necessary. Most of the roads leading to well-known tourist destinations are well paved but there are exceptions. Parts of Costa Rica remain rugged, and an SUV with higher clearance and four-wheel drive can be both necessary and more comfortable for driving on rough dirt roads. If you’re visiting any of the following areas, opt for 4-wheel drive: Monteverde, Nosara, the Southern Nicoya Peninsula (Mal Pais, Santa Teresa, Montezuma), and San Gerardo de Dota. Many roads around Uvita and Dominical lead into the mountains and also require 4×4. Additionally, if you plan to explore off the main roads anywhere in the country, a 4-wheel drive would be useful.
For more information on the road conditions of all major routes in Costa Rica, read our separate post.
Q: Do I need GPS?
A: Costa Rica is infamously known for its poor signage. You will rarely see any road signs, and directions are typically given based on landmarks, for example “100 meters past the old mango tree.” (Check out this humorous Wall Street Journal article for more.) Driving in and out of the capital city of San José is particularly difficult and it is very easy to get lost. Our tip is to get a GPS or Wifi stick or be sure your phone is enabled for use in Costa Rica so that you can use its maps feature or the popular Waze navigation app.
Q: Where can I find more information?
A: You can find more details about insurance and Adobe’s policies on their website. For a comprehensive article about what to look for on your rental quote, read our post: Renting a Car in Costa Rica: Clearing up the Confusion.
If you are having trouble reserving a car through our website, you can contact us by e-mail at info(at)twoweeksincostarica(dot)com.
When using the form above, you will be taken to Adobe Rent a Car’s website, a third-party site. Any transactions, agreements, or disputes that occur as a result are between you as the customer and Adobe Rent a Car. Two Weeks in Costa Rica, Inc. accepts no responsibility or liability for the negligent acts or omissions of Adobe Rent a Car. Our relationship with Adobe Rent a Car is based solely on referring customers in exchange for a commission on each sale.
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