Last Updated: April 10, 2024
Two Weeks in Costa Rica may have started as a blog, but we’ve grown into a full-service travel agency. We have been helping people with travel planning since we moved to Costa Rica in 2013.
In the beginning, we provided more limited guidance on itinerary planning, but over the years as our knowledge of the country grew, we expanded our services.
Today, we offer video consultations where we can help you develop an itinerary. We also book private shuttle transfers and tours/activities throughout the country.
Read our About Us for more on our story.
Legal Information
While we live in Costa Rica, our company is part of our US corporation, Two Weeks in Costa Rica, Inc. We formed this corporation in 2016.
We are a licensed seller of travel in Florida (Fla. ST41024) and fully insured for errors and omissions.
Connecting Clients with the Best
We use our on-the-ground knowledge to hand pick the best tour operators and shuttle companies available in Costa Rica.
We not only take into account the feedback from our customers, but also travel all around Costa Rica ourselves several times a year to get the experiences first-hand. Here is a link to our Instagram and Facebook pages. We often post about our trips on social media.
Quality of service varies widely so we add value by connecting you with operators that provide the best possible experience. Importantly, we also ensure that each operator is fully licensed and insured. We have been working with many of the service providers we use for several years now because of their excellent, reliable service.
Finally, something unique that we offer is completely customized planning. We don’t have a set list of companies that we recommend. Rather, we recommend whichever offers the best experience for each client’s particular needs. This is important, as the trip goals of a family, for example, can be quite different from the trip goals of a couple.
How It Works
Once we have a tour or shuttle that accommodates your needs, we will contact the service provider to check availability. Once confirmed, we will send you a detailed invoice through PayPal or Stripe (credit card processor). We also can accept payment through Zelle. Your invoice will include the confirmation number whenever available, price, what is included, what the company recommends bringing/wearing on the tour, and the applicable cancellation policy.
We also provide the contact information for the service provider as well as our own contact information (phone and email). We will continue to be available to you should you encounter any problems upon arrival. This information is included in a booking confirmation that we send after you make your payment. It is also included earlier in the invoice or online order details, so that all information is provided upfront.
We also have some automated booking systems in place on our website (e.g., shuttles). Even with this online booking system, we will still communicate directly with you by email and are available to answer any questions you may have.
Shortly before your trip, we double check that everything is on track with your reservations. We are constantly working back and forth with the different service providers to make sure that everything is perfect for our clients when they arrive.
Secure Billing
Everything is billed securely through PayPal or Stripe (credit card processor). You also can pay through Zelle. We take care of any credit card processing fees so the price you pay is the same as if you booked directly through the service provider.
Our Services
For more information about our services, please visit the following pages of our site:
Tour Booking Service – Personalized help planning tours and activities. We have you fill out a form to learn more about what types of activities you are interested in, then send a detailed document with our recommendations. We then go back and forth with you to figure out what activities will work best and come up with a schedule. We then make all the reservations for you for no extra charge.
Shuttle Bookings – Our online booking platform for arranging shuttle transportation throughout Costa Rica.
Video Chat Service – 1 hour consultation to answer any questions you have about trip planning or moving to Costa Rica. Often, we help people come up with an itinerary for their trip, recommend specific hotels, and answer initial logistical questions (transportation, flights, etc.).
Customer Reviews
You can read reviews from past clients by visiting our Customer Reviews page.
Unfortunately, because we are a travel agency and do not provide the tour or shuttle service directly, we are unable to have a Trip Advisor page. We are working on getting on other online review sites.
Giving Back
We give back. Learn more about our contributions to environmental organizations in Costa Rica here.
Contact
If you are interested in using one of our services, please contact us through the applicable page using the links above.
If you have another question, you can contact us at info(at)twoweeksincostarica(dot)com.