Costa Rica Private Shuttle Pricing

Frequently Asked Questions

How do I know this pricing is current?

This page auto-updates from our live product database. Last updated: September 10, 2026

Are prices per person or per shuttle?

Prices are per shuttle (entire vehicle), not per person. Your group will have the vehicle to yourselves.

Are taxes included in the prices shown?

No, Costa Rica's 13% VAT (Value Added Tax) will be added to the base price shown. The total with tax is displayed in the pricing table.

When do I pay?

To secure your shuttle, payment is required in advance. After you submit your booking, we'll confirm availability (typically within 24 hours) and send you a secure payment link.

What forms of payment do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, and Cash App Pay. All payments are processed securely through Stripe.

How far in advance should I book?

We recommend booking at least 1 week before your trip. We need minimum 3 days' notice. For Christmas, New Years, and Easter travel, book at least 1-2 months in advance as vans become limited.

What if my flight is delayed?

For minor delays: Drivers track flights in real-time and automatically adjust pickup times. For major delays or flight cancellations: Please contact us as soon as possible. If you notify us many hours before the scheduled pickup (typically the case given flight duration), we can usually adjust the reservation before the driver is dispatched at no extra charge. However, significant last-minute changes may incur additional fees depending on the situation.

Can I cancel or modify my booking?

Yes. Modifications are usually possible with at least 1 day's notice. Cancellation policies vary by shuttle company but typically allow a full refund minus small fee ($20+) with 24-48 hours' notice. Exact policy will be on your order confirmation.

Do you provide car seats for children?

Yes! Car seats are available upon request at no additional charge if you don't want to bring your own. We offer convertible car seats, boosters with backs, and boosters without backs. Just select this option on your booking form. To learn more, see our article on Car Seats in Costa Rica.

How much luggage can I bring?

We size vans to accommodate 1 large suitcase and 1 medium carry-on bag per passenger, plus personal items. Surfboards, bikes, or extra luggage can usually be accommodated - just add a note to your order.

What if I don't see my hotel or town?

Try looking on a map to find the closest major destination to where you're staying, even if it's 15-30 minutes away. Use that destination to search the table above.

If the route isn't quite right, we'll follow up by email after your booking to confirm the exact pickup and drop-off locations.

Can shuttles pick up at vacation rentals or Airbnbs?

Yes! We regularly pick up and drop off at VRBO, Airbnb, and vacation homes throughout Costa Rica.

When booking, provide as much location information as possible:

• Best: Map pin/link (Google Maps, Waze, etc.)
• Good: Property name + general address or town
• Also helpful: Link to the rental listing (Airbnb, VRBO, etc.)

We can usually locate properties using the house name and general location. After booking, we may follow up for additional details if needed.

Can the shuttle make stops along the way?

Yes, quick stops for restrooms and snacks are always allowed. For longer rides (over 2 hours), up to 1 hour of stops is included for meals, photos, grocery shopping, etc. Longer stops for attractions can be arranged for $30-35/hour waiting time.

Do shuttle drivers speak English?

Yes, all drivers speak basic to conversational English. Many are quite fluent and happy to share information about local areas, wildlife, and culture.

Are the vehicles licensed and insured?

Yes. We only work with shuttle companies that are insured and fully licensed by the Costa Rican government. To further protect yourself, we recommend a travel insurance policy.